For frequently asked questions
We don't have all the answers - However, we will try our best to awnser as many ass possible.
When can I move into the room on the day of arrival?
On the day of arrival your room is available from 3 pm.
Until what time is it possible to stay in the room on the day of departure?
On the day of departure you can check out until 11 am.
Is a later departure possible?
On request at the reception you can also check ou later then 11pm. Only if available and for a fee.
At what time is the breakfast?
From monday to friday you can have breakfast from 7 am to 10 am. On the weekends and puplic holidays it's from 7 am to 10:30 am.
Are special products offered for breakfast?
At ou breakfast buffet you will find various gluten free and lactose free products as well as vegetarian food. Please let us know if you have any allergies or wishes already before arrival.
Is there a lunch and dinner menu?
In our Seehaus we offer hot and cold dishes as well as coffee and homemade cakes from 12 am to 9 pm. Days off on monday and tuesday. From 6 pm you can enjoy our dinner buffet in the main building.
Is there a hotel bar? When is it open?
Our hotel bar is open daily from 5 pm to midnight. If the weather is good it's also possible to sit outside in our summer lounge.
Is there a hotel shuttle?
In the winter months we offer a free shuttle service to the Hausbergbahn (Garmisch Classic Ski Resort). Please register at the reception the evening before. The seats are limited and depends on the availability.
Is there a charging facility for electric cars?
You will find 6 charging stations for electric cars outside on the car parking. They are operated by the Garmisch-Partenkirchen municipal and via ladenetz.de.
Can I smoke in the room?
Our house is a non-smoking hotel. Smoking is allowed on the balcony or outside.Please use the ashtrays provided.
Can I bring my dog?
Dogs are very welcome and cost 15€ per day. For reasons of hygiene, dogs are not permitted in our restaurant in the main building, since breakfast and dinner are served in the form of a buffet. However, you are welcome to help yourself there and then take a seat separately in the adjacent gallery restaurant, dogs are allowed here. If you dine a la carte in our Seehaus Restaurant for lunch and/or dinner, you are welcome to bring your dog with you. Unfortunately, we cannot accommodate cats or other (pet) animals. Maximum number of dogs per booked room: 2 animals. Please understand that we charge an additional cleaning fee of €150.00 if the room is very dirty or smells bad. More Information
SPA opening hours
Our SPA area is open every day from 7 am to 10 pm, the saunas from 5 pm to 10 pm.
Are children allowed in the SPA area?
The pool can be used by children from the age of 2 and the jacuzzi from the age of 6. Access to the saunas is permitted for children over the age of 14. Children can use the SPA area under the supervision of their parents.
We're still a long way from where we'd like to be. However, we work to improve every day. What we have done so far:
Towel exchange and room cleaning on request; big containers, instead of small plastic bottles; refillable cleaning bottles; no plastic bags in the bins; electric golf cart; bicycles for hire; vegetarian and vegan dishes; local products; afforestation; creation of green spaces; nature cinema
365 days a year open
Riessersee - N47°479759 / O11°08073